Term and Conditions

Last Updated: [Insert Date]

Welcome to Ipexlla Shop (“we”, “us”, or “our”). These Terms and Conditions govern your use of our website www.ipexllashop.com and all purchases made through our platform. By accessing our site or making a purchase, you agree to comply with these terms.

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website is designed for:

• DIY enthusiasts seeking quality electrical and plumbing supplies
• Professional contractors requiring reliable components for projects
• Homeowners looking for appliances and home improvement products

You must be at least 18 years old to make purchases. We reserve the right to refuse service to anyone for any reason at any time.

1.2 Intellectual Property

All content on this website, including text, graphics, logos, and product descriptions, is our property and protected by international copyright laws. You may not reproduce, distribute, or create derivative works without our express written permission.

2. Product Information

2.1 Product Descriptions

We specialize in professional-grade:

• Electrical components (breaker panels, fuses, wiring accessories)
• Plumbing supplies (fittings, pipes, pumps)
• Home appliances (cooktops, dishwashers, freezers)
• Safety equipment (fire safety, drain cleaners)

We strive for accuracy in product descriptions but cannot guarantee that colors or specifications will be perfectly represented on your device.

2.2 Professional vs. Consumer Use

Many products are designed for professional installation. By purchasing technical items, you acknowledge responsibility for proper installation or agree to consult qualified professionals.

3. Orders and Payments

3.1 Order Process

Placing an order constitutes an offer to purchase. We reserve the right to:

• Accept or reject orders at our discretion
• Limit quantities for any reason
• Correct pricing errors (even after order confirmation)

3.2 Payment Terms

We accept:

• Visa
• MasterCard
• JCB
• PayPal

You agree to provide current and accurate payment information. For business accounts, tax-exempt documentation must be provided at checkout.

3.3 Pricing

All prices are in USD. We reserve the right to adjust prices without notice, though orders already confirmed will be honored at the original price.

4. Shipping Policy

4.1 Processing and Delivery

Orders are processed within 1-2 business days (excluding weekends/holidays). Delivery options:

• Standard Shipping ($12.95): DHL/FedEx, 10-15 business days after dispatch
• Free Shipping (orders >$50): EMS, 15-25 business days after dispatch

We ship worldwide except to certain Asian countries and remote locations. Delivery times may vary due to customs processing.

4.2 Shipping Limitations

Some products may have shipping restrictions due to:

• Hazardous materials (chemical drain cleaners)
• Size/weight limitations
• Destination country regulations

5. Returns and Refunds

5.1 Return Policy

We accept returns within 15 days of receipt if:

• Item is unused/uninstalled with original packaging
• You provide original receipt/order confirmation
• Item is not on our non-returnable list

5.2 Non-Returnable Items

For health/safety reasons, we cannot accept returns on:

• Opened containers of glues/pastes
• Chemical drain cleaners
• Activated fire safety equipment
• Installed electrical/plumbing components

5.3 Return Process

1. Email [email protected] within 15 days
2. Await RMA number (within 2 business days)
3. Ship item to our Glendale address with RMA clearly marked
4. Allow 3-5 business days for refund processing after we receive return

Original shipping costs are non-refundable unless the return results from our error.

6. User Responsibilities

6.1 Account Security

If you create an account, you are responsible for:

• Maintaining password confidentiality
• All activities under your account
• Promptly notifying us of unauthorized access

6.2 Proper Use

You agree not to:

• Use our products for unlawful purposes
• Misrepresent your professional qualifications
• Attempt to reverse engineer any products
• Use our site to transmit viruses or spam

7. Liability Limitations

7.1 Product Use

We are not liable for:

• Improper installation of electrical/plumbing components
• Damages from misuse of products
• Incidental/consequential damages from product use

7.2 Website Use

We provide our site “as is” without warranties of:

• Uninterrupted access
• Error-free operation
• Absolute security

8. General Provisions

8.1 Governing Law

These terms are governed by the laws of the State of Arizona, USA. Any disputes shall be resolved in Glendale courts.

8.2 Changes to Terms

We may update these terms periodically. Continued use after changes constitutes acceptance of the modified terms.

8.3 Contact Information

For questions about these Terms:

Ipexlla Shop
7711 North 51st Avenue
Glendale, US 85301
Email: [email protected]